Privacy Policy
NardAngel Exquisite Affairs ("NardAngel," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit nardangelevents.com (the "Site"), submit a form, book a consultation, communicate with us by phone, email, or text message, or use our event planning, design, décor, and coordination services (collectively, the "Services").
By using our Site or Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information you provide to us
- Contact details such as your name, email address, phone number, and mailing address.
- Event details such as event type, date, location or venue, guest count, budget, theme, style preferences, and inspiration photos.
- Guest and vendor information you choose to share with us so we can plan and coordinate your event (for example, a guest list, seating chart, or vendor contacts).
- Booking and billing information such as contract details, invoices, and payment history. Card payments are handled by secure third-party payment processors; we do not store full card numbers on our systems.
- Communications including messages you send through our forms, chat, email, phone calls, voicemail, and text messages.
Information collected automatically
- Device and browser information, IP address, pages viewed, referring website, and the date and time of your visit.
- Information collected through cookies, pixels, and similar technologies (see Section 6).
Information from third parties
- Information from social media platforms, review sites, venues, or referral partners when you interact with us through them or are referred to us.
2. How We Use Your Information
- To respond to inquiries, schedule consultations, and provide quotes and proposals.
- To plan, design, coordinate, and execute your event, including communicating with venues and vendors on your behalf.
- To prepare contracts, send invoices, and process payments.
- To send appointment confirmations, reminders, planning updates, and customer care messages by email, phone, or text message.
- To send newsletters, planning tips, and promotional offers when you have opted in (you can opt out at any time).
- To improve our Site, Services, and customer experience.
- To comply with legal obligations and protect our rights.
3. SMS / Text Messaging
If you provide your mobile number and opt in, you consent to receive text messages from NardAngel Exquisite Affairs related to your inquiry, consultation, event planning, appointment reminders, customer care, and (where you have separately agreed) promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All of the categories of sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
We do not sell or rent your personal information. We share information only as needed to operate our business and deliver the Services, including with:
- Event vendors and venues (such as caterers, florists, photographers, rental companies, and venues) only to the extent needed to plan and coordinate your event, and only with your knowledge.
- Service providers who help us run our business, such as our customer relationship management (CRM), scheduling, email, SMS, website hosting, and payment processing providers. These providers may only use your information to perform services for us.
- Legal and safety purposes when required by law, subpoena, or legal process, or to protect the rights, property, or safety of NardAngel, our clients, or others.
- Business transfers in connection with a merger, sale, or transfer of all or part of our business.
As stated above, mobile phone numbers and SMS opt-in data and consent are never shared with third parties or affiliates for their marketing or promotional purposes.
5. Photos and Event Content
We may photograph or record our décor, setups, and designs at events we plan. We will not publish identifiable photos of you or your guests on our website or social media without your permission, as described in your service agreement. You may request removal of any image featuring you by contacting us.
6. Cookies and Tracking Technologies
Our Site and forms use cookies and similar technologies to remember your preferences, understand how visitors use our Site, measure the performance of our advertising, and keep our forms and booking tools working. You can disable cookies through your browser settings, though some features of the Site may not function properly. We may use third-party analytics and advertising tools (such as Google and Meta) that collect information about your visits in accordance with their own privacy policies.
7. Email Marketing
If you subscribe to our newsletter or opt in to marketing emails, you may unsubscribe at any time by clicking the "unsubscribe" link in any email. We will still send you transactional messages related to your event or booking.
8. Data Retention
We keep your information for as long as needed to provide the Services, maintain business and tax records, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Choices and Rights
- Access and correction: You may request a copy of, or corrections to, the personal information we hold about you.
- Deletion: You may request that we delete your personal information, subject to records we must keep for legal or business purposes.
- Text messages: Reply STOP to any text to opt out.
- Emails: Use the unsubscribe link in any marketing email.
Depending on where you live, you may have additional rights under applicable state privacy laws. To make a request, contact us using the information below. We may need to verify your identity before fulfilling your request.
11. Children's Privacy
Our Site and Services are intended for adults. We do not knowingly collect personal information from children under 13 through our Site. Information about minors (for example, a child's name for a birthday celebration) is collected only from a parent or guardian for the purpose of planning the event.
12. Third-Party Links
Our Site may contain links to third-party websites, including vendor partners and social media platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated "Last Updated" date. Your continued use of the Site or Services after changes are posted means you accept the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
NardAngel Exquisite Affairs
Email: nardia@nardangelevents.com
Phone: 508-941-9287
Website: nardangelevents.com